Who we are
Our website address is: https://rosewoodhotelghana.com.
Personal Information We Collect
We you peruse our website or use any of the functionalities therein, we may collect the following personal information from you:
Name
Email address
Phone number
Billing address
Shipping address
Payment information
Food allergies and dietary restrictions
Any other information that you voluntarily provide to us
How We Use Your Personal Information
We use your personal information to:
Process your bookings and orders
Provide you with customer service and support
Send you marketing and promotional materials (if you have opted in to receive them)
Improve our website and services
Comply with legal and regulatory requirements
How We Share Your Personal Information
We share your personal information with the following third parties:
Payment processors to process your payments
Food delivery services to deliver your food orders
Marketing and advertising partners to send you marketing and promotional materials (if you have opted in to receive them)
Government agencies and law enforcement officials as required by law
Data Security
We take all reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use a variety of security measures, including encryption, access controls, and physical security measures.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and comply with our legal and regulatory obligations.
Your Choices
You have the following choices regarding your personal information:
You may, instead of using our website to book your room or order your meal, call us or message us via WhatsApp to place your booking or order. This will ensure that your data is not collected on our online servers. Notwithstanding, our internal system may be updated with your data.
You can choose to opt out of receiving marketing and promotional materials from us by clicking the unsubscribe link in any of our marketing emails.
You can request access to, correction of, or deletion of your personal information by contacting us at hello@rosewoodhotelghana.com.
Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make any material changes to this privacy policy, we will post a notice on our website and send you an email notification (if you have opted in to receive them).
Contact Us
If you have any questions about this privacy policy, please contact us at hello@rosewoodhotelghana.com.